Support

Get help with scan quality, subscriptions, privacy questions, and app issues. Include enough detail so the problem can be reproduced.

FAQ

Why does the carb estimate seem off?

Estimates are AI approximations. Lighting, portion size, hidden ingredients, sauces, and mixed dishes can change the result. Retake the photo with the whole visible portion, then edit the result if you know better context.

What should I include in a bug report?

Include your iPhone model, iOS version, app version, the screen where the problem happened, what you expected, what happened instead, and whether the issue repeats.

How do I restore Sneaky Carb Pro?

Open the app, go to Settings, and tap Restore Purchases. Use the same Apple ID you originally used to subscribe.

How do I cancel my subscription?

Open iPhone Settings, tap your Apple ID, open Subscriptions, choose Sneaky Carb Pro, and cancel. Access continues until the end of the billing period.

Does the app store my food photos?

Saved history can store local result details and optional thumbnails on your device. Meal photos are sent to the managed analysis proxy only during active analysis and are not sold to advertisers.

Can I use the app without camera access?

Yes. The app supports importing saved meal or menu photos from your library, subject to photo library permission.