Current support route
The current public support route is the GitHub issue tracker for this site: github.com/namtran1985vn/honored-public-pages/issues.
Use that route only for non-sensitive product questions. If you plan to publish Honored broadly, replace this with a dedicated support email or contact form before sending users here from App Store metadata.
Common questions
Export is locked
PDF export is part of the paid access tier. Open the paywall from the packet screen or Settings and confirm your subscription status.
Restore purchases
Open the paywall and tap Restore purchases. Make sure you are signed in to the same Apple ID that made the purchase.
Face ID is blocking access
If biometric protection is enabled, unlock with Face ID when prompted. You can change this setting in the app under Settings if you still have access to the app.
Documents are not importing
Check camera or photo-library permissions in iOS Settings and then retry the import. Some import flows may also require a file or scan to be added before saving is enabled.
How data is stored
Honored is local-first. Records stay on-device unless the user explicitly enables private iCloud sync in the app.
Emergency situations
Honored is not monitored for emergency or medical-response purposes. If someone may be in immediate danger, call your local emergency number right away.