Support

Help with EstateKeep.

Email support for setup, backups, subscriptions, privacy questions, and App Store review inquiries.

Common Questions

Does EstateKeep require an account?

No. EstateKeep does not require an EstateKeep account. Your home records are stored locally on your device.

Does EstateKeep collect analytics or sell data?

No. The current app does not include analytics, advertising, crash reporting, or attribution SDKs.

What does EstateKeep Pro unlock?

EstateKeep Pro unlocks additional homes, the claim-ready home file, protection spend reports, and encrypted backup export/restore.

Can EstateKeep prevent damage?

No app can guarantee that. EstateKeep helps you organize reminders, records, vendors, and proof photos for personal use.

Can EstateKeep recover a forgotten backup password?

No. Backups are encrypted with your password. Store that password somewhere safe.

Task remindersCheck iOS Settings, then EstateKeep, then Notifications. Reminders only work after permission is enabled.

WeatherAdd a U.S. property address. Weather lookup depends on address geocoding and National Weather Service availability.

Restore purchasesOpen EstateKeep Settings and tap Restore Purchases while signed in with the Apple ID used to buy Pro.

Backup restoreUse the same password that created the backup file. EstateKeep cannot decrypt backups without it.

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